Polycom, Inc. 1 USER’S GUIDE Polycom® VVX® 500 and 600 Business Media Phones and Polycom® VVX® Camera Software 5.0.0 | August 2013 | 1725-446
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 10 Convention Description Blue Text Used for cros
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 100 3 To rename the file, tap Rename, update th
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 101 Home view. Swipe the screen to switch betwee
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 102 Entering Information in the Main Browser Edi
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 103 Sending and Receiving PTT Broadcasts By defa
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 104 After you tap End PTT , you can immediately
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 105 Ending PTT Broadcasts You can end a PTT broa
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 106 To subscribe to additional PTT channels: 1
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 107 To send a page: 1 From Lines view, tap Pagi
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 108 Adjusting the Volume of Pages You can adjust
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 109 hear the page, tap the page and tap Accept.
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 11 Polycom VVX 500 and VVX 600 Business Media
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 110 Note: Accessing the Calendar When the User
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 111 Navigating Day View When you tap a day in M
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 112 View the meeting’s start and end time, lo
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 113 To enable or disable meeting reminders: 1
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 114 To join a meeting from Meeting view: 1 Fro
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 115 Web Info: Detailed Information About Setti
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 116 To quit Polycom Desktop Connector: 1 Right-
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 117 Use your mouse pointer to highlight infor
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 118 Function Keys Keyboard Action Alt+F6 Enable
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 119 Logging In and Out of a Phone Depending on h
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 120 When a phone does require a user login, depe
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 121 To change your user password: 1 Tap Setting
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 122 To call an authorized number from a locked p
Polycom, Inc. 123 Customizing the Phone’s Display 5:This chapter explains how to customize your phone’s touchscreen display so that it is unique
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 124 To change the time format, tap Clock Time
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 125 To change the Backlight Timeout: 1 Tap Sett
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 126 Using One of Your Own Pictures as the Backgr
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 127 Setting Up Screen Savers To set up a screen
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 128 6 From the Screen Saver screen, do the foll
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 129 The following figure displays picture that i
Polycom, Inc. 13 Getting Started 1:Before you use your phone, take a few moments to become familiar with its features and user interface. This cha
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 130 The power-saving settings you can update are
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 131 3 Tap Off Hours Idle Timeout, and enter the
Polycom, Inc. 132 Administrative Tasks 6:When your phone is unable to operate properly, you may have to investigate or troubleshoot issues. To so
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 133 Caution: Restarting Your Phone Before you
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 134 LED Diagnostics
Polycom, Inc. 135 Copyright, Safety, and Regulatory 7:Notices Service Agreements Please contact your Polycom Authorized Reseller for information
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 136 Polycom is expected to warrant any replaced
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 137 This device must accept any interferences
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 138 CE and VCCI Mark The VVX 500 and VVX 600 are
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 139 Malti [Maltese]: Hawnhekk, Polycom (UK) Ltd,
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 14 The following list describes the important ph
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 140 New Zealand Telepermit VVX 500: PTC 220/11/0
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 141 Hearing Aid Compatibility (HAC) This product
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 15 From Home view, press to display either
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 16 To display additional Home view icons, displa
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 17 Figure 8: Additional Lines and Favorites from
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 18 Figure 10: Active and Held Calls Troublesh
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 19 Figure 12: Calls View Scroll to see all your
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 2 Copyright ©2013, Polycom, Inc. All rights rese
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 20 Icon Description Icon Description Held call
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 21 Task Action Switch phone views If you are in
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 22 Table 3: Mode and Encoding Options Options Av
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 23 Figure 14: Status Bar To use the onscreen ke
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 24 Use the tips in the following table to enter
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 25 Data Type Action Enter a character Press a di
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 26 Note: What Happens if I Wipe the Touchscree
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 27 Before you begin using the Web Configuration
Polycom, Inc. 28 Using Basic Features 2:Now that you are familiar with your phone’s user interface, you are ready to perform basic phone tasks tha
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 29 Troubleshooting: Why Doesn’t the Speakerpho
Polycom, Inc. 3 Contents About This Guide ... 7
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 30 Figure 16: Incoming call from Home view: Fig
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 31 Figure 18: Incoming Call Window If you don’t
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 32 For more information about shared lines, incl
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 33 Figure 21: Lines View When you tap a phone l
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 34 Placing Calls You can place a call using the
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 35 User Tip: Choosing URLs or Numbers Mode fro
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 36 To call from your Directory: 1 Access your
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 37 analog and USB headset are connected, the USB
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 38 2 Press . 3 To activate Headset Memory Mod
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 39 The Bluetooth icon displays in the status b
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 4 Rejecting Incoming Calls...
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 40 If your headset is listed, but is just pai
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 41 5 Tap the headset you want to connect, and t
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 42 To disconnect your headset: From Home view
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 43 Forwarding Incoming Calls to Another Person W
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 44 To hold a call: From Active Call, Lines, o
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 45 User Tip: Accessing Your Directories and Fav
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 46 2 From Active Call, Lines, or Calls view, ta
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 47 Splitting Conference Calls into Two Held Call
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 48 Tap Far Mute to mute the participant. The
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 49 To forward all calls to another person: 1 Fr
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 5 Calling Using the H.323 Protocol ...
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 50 Note: Rejecting Calls and Shared Lines You c
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 51 The DND icon in Home view, , changes to
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 52 Using Do Not Disturb with Multiple Lines By d
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 53 A flashing Message Waiting Indicator, loc
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 54 Icons display next to a call to indicate the
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 55 To customize the list: From your Recent C
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 56 Working with Your Contact Directory You can s
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 57 To search for a contact: 1 From your Contac
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 58 Tap Job Title, and enter the contact’s job
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 59 To delete a contact: 1 From your Contact Dir
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 6 Using Power-Saving Mode...
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 60 To add a contact to your local Contact Direct
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 61 Updating a Contact’s Ringtone You can select
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 62 Managing Favorites Favorites are the contacts
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 63 The following figure displays your favorites
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 64 The contact now has a green star next to thei
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 65 Table 6: Icons and Status Indicators for Shar
Polycom, Inc. 66 Using Video and the Polycom VVX 3:Camera Your administrator can enable your phone—without any optional equipment—to receive video
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 67 Note: How Can I Stop Video? When you are in
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 68 If the far side stops sending video, a ‘no vi
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 69 Figure 36: Full Screen Video To view full-sc
Polycom, Inc. 7 About This Guide This VVX 500 and VVX 600 business media phones and VVX camera user guide uses a number of conventions that help yo
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 70 User Tip: Can I Automatically View All Video
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 71 Note: Is it Possible to View All Video Parti
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 72 Displaying Video in Normal, Full, and Croppe
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 73 3 Tap Save. Setting the Call Rate for Video
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 74 Getting Started Before you attach your VVX Ca
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 75 LED State Phone State Flashes amber and green
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 76 Message What to Do VVX Camera removed. Indica
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 77 you are talking with cannot see you. The foll
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 78 The following figure shows the Video soft key
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 79 Figure 47: Call Window with No Video Note:
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 8 Swipe This action moves a list of items up,
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 80 Figure 48: If you want the video call to di
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 81 Swapping Video You can switch the locations
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 82 When two or more calls are video calls, only
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 83 Note: Is it Possible to View All Video Part
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 84 Stopping the Transmission of Your Video for
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 85 Changing How You View All Video Calls You can
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 86 Normal The video image displays with corr
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 87 Enable the PIP to display next to full-sc
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 88 Note: How Do I Display Full-Screen Video Wit
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 89 Note: Audio-Only Calls and H.323 Placing aud
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 9 Icons Used in this Guide Name Icon Description
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 90 Avoid bright lights or windows behind you.
Polycom, Inc. 91 Using Advanced Features 4:Now that you have mastered the basic features of your phone, you are ready to learn about all the othe
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 92 Note: Buddies and Microsoft Lync Server If
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 93 User Tip: How to Automatically Change Your
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 94 User Tip: How to Access Your Blocked and Wa
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 95 The following table shows you how to monitor
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 96 Integrating with Microsoft Lync Server Your s
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 97 Web Info: Which USB Flash Drives Does My P
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 98 The message Recording in progress scrolls in
Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide Polycom, Inc. 99 Troubleshooting: Why Can’t I Record a Call?
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