BT POLYCOM VVX500 Guide de l'utilisateur

UC Software 4.1.2 | November 2012 | 1725-44635-001 Rev.A Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide Polycom Mosco

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide x  Soft key area The soft key area (shown next) is the area along the bo

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 88 You can also use the function keys on your keyboard to save time and be m

Chapter 3: Using Advanced Features 89 Logging into Phones If your system administrator has set up the User Login feature, you can view your personal p

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 90 To log in to a phone: 1 If the User Login screen is in view, go to step 2

Chapter 3: Using Advanced Features 91 Changing Your Password You can change your password from any phone that you’re currently logged in to. To change

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 92 To change your user password: 1 Tap Settings from Home view, and tap Adva

Chapter 3: Using Advanced Features 93 Calling and Answering from a Locked Phone From a locked phone, anyone can dial the standard emergency number, su

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 94 Note: Accessing the Calendar when the User Login Feature is Enabled If yo

95 Chapter 4: Customizing the Phone’s Display In the previous chapters, you learned how to customize calls—such as how to change call volume, for

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 96 You can choose from a variety of time and date display formats, including

Chapter 4: Customizing Your Phone 97 The backlight automatically turns on with any phone activity. By setting the Backlight Timeout, you can determine

About This Guide xi Typographic Conventions The following table outlines the typographic conventions are used in this guide. Typographic Conventions

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 98 To change the background picture: 1 Tap Settings from Home view, and tap

Chapter 4: Customizing Your Phone 99 To use a picture on your USB flash drive as the background picture on your phone: 1 Tap Settings from Home view,

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 100 2 Attach the USB flash drive to your phone. The USB icon, , displays o

Chapter 4: Customizing Your Phone 101 Interrupting and Disabling Screen Savers You can stop a screen saver at any time by touching the screen. After y

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 102 The following figure shows a picture that is stored on a USB flash drive,

Chapter 4: Customizing Your Phone 103 During off hours, the message Off Hours Mode scrolls on the status bar. Your phone will exit power-saving mode

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 104 To change timeouts: 1 Tap Settings from Home view, and tap Basic > Po

105 Chapter 5: Administrative Tasks If your phone is unable to operate properly, you may have to investigate or troubleshoot issues. To solve iss

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 106 Restarting the Phone Your system administrator may ask you to restart you

Chapter 5: Administrative Tasks 107 Testing Phone Hardware Your system administrator may ask you to access a diagnostics menu on your phone to test yo

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide xii ○ Polycom VVX 500 Business Media Phone Administrators’ Guide—This guid

109 Copyright, Safety, and Regulatory Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agree

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 110 Polycom is expected to warrant any replaced or repaired product or part f

Copyright, Safety, and Regulatory Notices 111 Safety, Compliance, and Disposal Information Part 15 FCC Rules This device is compliant with Part 15 of

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 112 Plug Acts as Disconnect Device The socket outlet to which this apparatus

Copyright, Safety, and Regulatory Notices 113 Íslenska (Icelandic): Hér með lýsir Polycom (UK) Ltd yfir því að VVX 500/VVX 600 er í samræmi við grunn

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 114 WARNING Electrical Safety To avoid electric shock, do not connect safety

Copyright, Safety, and Regulatory Notices 115 Australia Warning This equipment will not operate when mains power fails WARNING FOR ALL POLCOM PHONES

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 116 transmitter must not be co-located or operating in conjunction with any o

End-User License Agreement for Polycom® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (either an individua

1 Chapter 1: Getting Started Before you use your phone, you may wish to take a few moments to become familiar with its features and user interfac

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 2.3 Modifications. You may not modify, translate, or create derivative wor

End-User License Agreement 5. UPGRADES. If the Software Product is labeled as an upgrade, you must be properly licensed to use the software identifi

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 7. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE L

End-User License Agreement 10.4 U.S. Government Restricted Rights. The software and documentation provided by Polycom pursuant to this Agreement ar

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 2 Feature Description Reversible tab Secures the handset in the cradle when y

Chapter 1: Getting Started 3 Web Info: Attaching Phone Hardware For information on attaching phone hardware, including how to connect your phone to t

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 4 Home View You can display Home view (shown next) by pressing . Home view d

Chapter 1: Getting Started 5  DND—Tap DND to toggle DND (Do Not Disturb) on or off. When DND is enabled, your phone won’t ring and incoming calls wi

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 6 If your phone is idle, you can:  Tap a phone line to access the Dialer. 

Chapter 1: Getting Started 7 Calls View You can access Calls view (shown next) if your phone has multiple calls in progress, or you have one held call

ii Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide Copyright ©2012, Polycom, Inc. All rights reserved. 6001 America Cente

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 8 Understanding Phone Icons and Status Indicators The following icons and ind

Chapter 1: Getting Started 9 Navigating Your Phone Interface The following table shows you how to navigate your phone’s screens, as well as select and

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 10 Entering Data and Updating Fields You can enter information and edit field

Chapter 1: Getting Started 11 Using the Onscreen Keyboard Use the onscreen keyboard (shown next) to quickly update field information. If a data entry

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 12 3 Press your finger on the character you want. The character will display

Chapter 1: Getting Started 13 Using the Dialpad Keys on the Phone Console Instead of using the onscreen keyboard, you can use the dialpad keys on your

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 14 Cleaning the Touchscreen The touchscreen requires very little maintenance.

Chapter 1: Getting Started 15 Configuring Your Phone Using the Web Configuration Utility This user guide explains how to update phone settings from yo

17 Chapter 2: Using Basic Features Now that you’re familiar with your phone’s user interface and how to interact with it, you’re ready to perform

iii Contents About This Guide ... vii W

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 18 During a call, you can alternate between handset, headset, or speakerphone

Chapter 2: Using Basic Features 19 If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and either Home or Calls view

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 20 Answering Another Call If you have a call and an incoming call arrives on

Chapter 2: Using Basic Features 21 Answering on a Shared Line If you share a line with another phone, you can answer calls as described above. Or, som

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 22 Managing Multiple Calls You can easily manage multiple calls from Lines an

Chapter 2: Using Basic Features 23 User Tip: Navigating Back to Calls View If you navigate away from your call(s), tap (shown next) to see Active C

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 24  From Home view, tap New Call.  From Lines or Calls view, tap the New

Chapter 2: Using Basic Features 25 To call from your Favorites list: 1 From Home view, tap New Call. 2 From the Dialer, tap Favorites. 3 From your

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 26 Ending Calls To quickly end an active call, replace the handset, or press

Chapter 2: Using Basic Features 27 Troubleshooting: Why Doesn’t My Headset Work with My Phone? Certain USB headsets—such as those that come with a do

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide iv Ending Calls ...

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 28 Turning On the Bluetooth Option Before you can use a Bluetooth headset wit

Chapter 2: Using Basic Features 29 To pair and connect your Bluetooth headset with your phone: 1 Turn your Bluetooth headset on and place the headset

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 30 4 Tap the headset you want to pair and tap Add to begin the pairing proce

Chapter 2: Using Basic Features 31 Handling Calls with Your Bluetooth Headset If your Bluetooth headset is turned on, and paired and connected with yo

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 32 Responding to Incoming Calls While your phone rings, you can do the follow

Chapter 2: Using Basic Features 33 During Calls When you’re in a call, you can do the following:  Hold the call.  Transfer the call to another per

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 34 Transferring Calls When you transfer a call to another person, you have th

Chapter 2: Using Basic Features 35 Timesaver: Completing a Transfer If you’re using a handset, complete a transfer by replacing the handset. Settin

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 36 4 When the second person answers, tap Confrnc to join everyone in a confe

Chapter 2: Using Basic Features 37 Ending Conference Calls To end a conference, and your connection to the other people, tap End Call. By default, whe

Contents v Chapter 3: Using Advanced Features ... 59 Using Buddy Lis

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 38 To manage a person in a conference call: 1 Set up an active conference ca

Chapter 2: Using Basic Features 39 Changing the Way Calls are Answered Change the way calls are answered by doing the following:  Forwarding all cal

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 40 If a phone line is idle, Lines view displays the forwarding icon, next t

Chapter 2: Using Basic Features 41 3 From the contact’s information screen, tap . 4 From the Edit Contact screen, do the following: ○ Tap Divert Co

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 42  The DND icon in Home view, , changes to , as shown next. Note: Do

Chapter 2: Using Basic Features 43 To enable or disable Do Not Disturb for a particular line: 1 From Home view, tap DND. 2 From the Line Select scre

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 44  A flashing Message Waiting Indicator, located at the top-right of your

Chapter 2: Using Basic Features 45 Icons display next to a call to indicate the call type:  Placed calls display .  Received calls display . 

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 46 To customize the list:  From your Recent Calls list (shown next), tap

Chapter 2: Using Basic Features 47 Working with Your Contact Directory You can store a large number of contacts in your phone’s local Contact Director

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide vi Using a Mouse and Keyboard with Your Phone ...

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 48 To view contact information:  From your Contact Directory, tap the conta

Chapter 2: Using Basic Features 49 To add a contact: 1 From your Contact Directory, tap . 2 From the Add Contact screen, enter contact information:

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 50 ○ Tap Block Buddy, and enable or disable the setting. The default setting

Chapter 2: Using Basic Features 51 User Tip: Saving Corporate Directory Search Results You can save your last search results, so that the next time y

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 52  Muting the microphone.  Changing where you hear sound effects. Updati

Chapter 2: Using Basic Features 53 Muting the Microphone Mute the microphone so other parties can’t hear you. Microphone Mute applies to all modes (ha

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 54 Contacts that have a favorite index number display , as shown next. All

Chapter 2: Using Basic Features 55 Favorites also display from Home view, as shown next. Favorites display consecutively, according to their index nu

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 56 To quickly call a favorite:  From your Favorites list, or from Home or L

Chapter 2: Using Basic Features 57 In Lines view, the following icons and status indicators display for shared lines, depending if the line is idle, h

vii About This Guide This guide applies to two phones: the Polycom® VVX® 500 business media phone and the Polycom® VVX® 600 business media phone. You

59 Chapter 3: Using Advanced Features Now that you’ve mastered the basic features of your phone, you’ll want to learn about all the other interes

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 60  Block people from monitoring your status  Monitor your buddies from y

Chapter 3: Using Advanced Features 61 To update your presence setting: 1 From Lines view, tap My Status. Or, tap Settings from Home view, and tap Fea

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 62 Blocking Contacts from Viewing Your Status You can prevent someone from mo

Chapter 3: Using Advanced Features 63 Your buddies display an icon next to their name to indicate their status. The following table shows the icons an

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 64 To monitor buddies from… Do this… Home view From Home view, tap the phone

Chapter 3: Using Advanced Features 65 You can’t record when:  There are no connected calls on your phone.  You place a new call to transfer a call

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 66 Web Info: Which USB Flash Drives Does My Phone Support? For a list of sup

Chapter 3: Using Advanced Features 67 Note: Managing a Call While You’re Recording You can hold, end, transfer, or set up a conference call while yo

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide viii  Chapter 5: Administrative Tasks This chapter describes tasks that

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 68 User Tip: Other Ways to Listen to Recorded Calls You can play back record

Chapter 3: Using Advanced Features 69 Playing displays on the screen. The position indicator—in hours, minutes, and seconds—that displays above the pr

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 70 To view an interactive Main Browser, tap Applications from Home view. From

Chapter 3: Using Advanced Features 71 Entering Information in the Main Browser Editing icons enable you to enter information in text boxes. To display

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 72 Push-to-Talk Mode Your system administrator can enable your phone to opera

Chapter 3: Using Advanced Features 73 Note: What Happens if I Release Talk During A Broadcast? If you release Talk while you’re sending the broadcast

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 74  If your phone isn’t allowed to receive broadcasts during active calls,

Chapter 3: Using Advanced Features 75 Updating the Default Channel If you press and hold Talk, your broadcast will automatically transmit on the defau

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 76 Group Paging Mode Your phone may be enabled to operate in a broadcast mode

Chapter 3: Using Advanced Features 77 You’ll receive pages on the paging groups you’re subscribed to as well as Group 24 (Priority pages) and Group 25

About This Guide ix  Dialpad The dialpad is the area of the keypad you use to enter numbers and characters. The dialpad consists of all the number

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 78 Updating the Default Paging Group If you press and hold Paging, your page

Chapter 3: Using Advanced Features 79 Using the Calendar If your phone is configured to connect to the Microsoft Exchange Server, you can view and joi

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 80 Opening and Closing the Calendar To open the calendar, tap Calendar from H

Chapter 3: Using Advanced Features 81 Navigating Day View When you tap a day in Month view, Day view displays. Day view shows all the meetings schedu

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 82 Navigating Meeting View You can view meeting details from Meeting view, as

Chapter 3: Using Advanced Features 83 To enable or disable meeting reminders: 1 Tap Settings from Home view, and tap Basic > Preferences > Cal

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 84 To join a meeting from a meeting reminder:  From the reminder, tap the m

Chapter 3: Using Advanced Features 85 Using a Mouse and Keyboard with Your Phone You can use your computer’s mouse and keyboard to enter information a

Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones User Guide 86 When your phone is configured correctly, the Polycom Desktop Connector tur

Chapter 3: Using Advanced Features 87 Troubleshooting: Why Can’t I Use My Computer Keyboard to Enter Information in Certain Fields? If you can’t use