BT Total Hub Fibre Guide de l'utilisateur

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Welcome to BT Business Total Broadband
Quick Reference Guide
Read the information in this Quick Reference Guide to help you start using
your new BT Business Total Broadband service powered by fibre.
The CD will help you make the most of your new service. It includes your
User Guide, with more detailed service information and troubleshooting.
For online help, go to www.bt.com/business/help/fibre
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Résumé du contenu

Page 1 - Quick Reference Guide

Welcome to BT Business Total BroadbandQuick Reference GuideRead the information in this Quick Reference Guide to help you start using your new BT Busi

Page 2 - Contents

Quick reference guide10 Hub light status What’s happening What to doInternet light is greenHub is connected, but there may be a problem with your com

Page 3 - Quick reference guide 3

Quick reference guide 11 If your connection isn’t working or it’s very slow, check your Openreach modem lights and find out what to do using the table

Page 4 - Where to get help

Quick reference guide12 DSL light is flashing greenHub is connecting to broadbandWait until light turns steady green – this can take a few minutesMo

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Quick reference guide 13 Landline cable (optional)With the landline cable fitted:• you can make calls using your business telephone number from the ph

Page 6 - Openreach modem

Quick reference guide14 Jot down your details here to have them handyBT Business Total Broadband username: BT Business Total Broadband password:BT Bu

Page 7 - Quick reference guide 7

Quick reference guide 15

Page 8 - Quick reference guide8

Offices worldwideThe services we’ve described in this publication may not always be available and we may change them. And nothing we’ve written here is

Page 9 - Quick reference guide 9

Quick reference guide2 Important things you need to know 3Where to get help 4Check your Welcome Pack contents 5About your BT Business Hub and Open

Page 10 - Quick reference guide10

Quick reference guide 3 • Your equipment will get warm once connected to the power supply. Although this is normal, you should make sure that your eq

Page 11 - Quick reference guide 11

Quick reference guide4 On your desktopDesktop Help is a tool that identifies problems with your broadband, email or Wi-Fi connection, suggests quick fix

Page 12 - Quick reference guide12

Quick reference guide 5 Open your BT Business Hub box and check everything’s there (you may not need all the items). If something’s missing, contact

Page 13 - Quick reference guide 13

Quick reference guide6 Your BT Business Hub is a broadband router that can connect computers to the internet using wired or wireless connections. It c

Page 14 - Useful information

Quick reference guide 7 For help at any stage, see ‘Where to get help’ or the User Guide on your CDConnect computer using wireless without the CD1 If

Page 15 - Quick reference guide 15

Quick reference guide8 If your computer is showing the message ‘Windows cannot configure this wireless connection’, see the User Guide on your CD or ww

Page 16 - Call 0800 800 150

Quick reference guide 9 If your connection isn’t working or it’s very slow, check your Hub lights and find out what to do using the table below.Hub lig

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